Learn what to look for in a good supplier and how to build a long term relationships. Discover the hallmarks of great coffee and find out the best ways to educate yourself, all in this episode with Dale Harris, a UK and world barista champion and the director of wholesale at Hasbean Coffee.
[02:43] Dale tells the story of how he got into coffee
[06:09] The biggest mistake that coffee shop owners make and the importance of focus
[09:31] The things an independent can expect from a supplier and how to build the relationship
[12:28] The sources Dale draws on to keep educating himself and stay updated on industry trends
[15:11] The best ways to plug yourself into the coffee community
[17:48] How to choose what coffee to serve in your shop, depending on what stage you’re at
[26:47] Why Nespresso is the best premium brand of all time and what independents can learn from it
[20:54] What makes good coffee - including everything from the type of roast to the extraction
[24:02] What to look for in a barista for your shop and how to hold onto the good ones
[26:39] Dale’s current coffee habits and what he’s changed his mind about in the world of coffee
You’re always welcome to book a demo with us. Completely free of charge, of course.